I dont doubt you are happy with them, I know you wouldnt feed anything to your Dogs you were not happy with, but like you, I am speaking from personal experience.
Im not sure whether TPMS sell rib bones Fran, I havent seen their catalogue, we just order the chicken and tripe from them. I have looked round every inch of their property and was very impressed with their hygiene and cleanliness etc.. My sister knows the owner, she sold him a Fork lift truck!
![Mr. Green](images/smilies/icon_mrgreen.gif)
she introduced us to him when we had to dispose of 300lb of slimey green stinky chicken for the 3rd time from Landywoods.
This is the sort of thing people were saying about landwoods.
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I used to use them but after my dogs were ill twice , the fact they would take an order and tell me they would let me know the delivery date but then didn't so I'd come home to find defrosted cases of meat on my drive, which had also been split.. presumably where the driver had dropped them and not bothered to pick them up. Then there was the fact the food was covered in slime and I had to remove plastic tags, like the ones you get in clothes, from every single wing, leg etc
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I'd been ordering from Landywoods for about a year and a half now and all has mostly been fine until the last 3 or 4 months. As I said above, I've had stuff partially defrosted, slimy and stinking chicken wings and carcasses, pigs legs smothered in dark brown poo all over (no refund), wrong orders, refunds for food I was charged for but never received taking 3 months and then only given as a credit, etc etc.
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I wouldn't order from them again. The order was incorrect, when I rang and queried it I had a most unpositive and quite agressive response, with only a offer of credit off the next order. The food and bones were partially defrosted, which meant I had to refreeze which is not a good idea, it stank, and was greasy. The dogs tummies suffered. Cheap it may be, but vets bills are not, and I have decided not to order again.
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Im sure some people have had issues with all suppliers at some point, but you can only speak as you find.