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truthisouthere's Avatar
Catsey Senior
 
Cats owned: Birman.
Join Date: Mar 2006
Location: Hampshire, UK
Posts: 759
21-10-2011, 10:21 PM   #21

Re: TalkTalk and AOL Broadband billing rant!!!!


Quote:
Originally Posted by Stephan
I used to be with AOHell-nobody would recognise my account or phone number even though they took the money every month.

They even set the debt collectors on us after I had cancelled the account. As Jenny was not long out of hospital and undergoing radiotherapy 5 days a week we just paid up to be rid of them.
Stephen that's awful, sorry to hear that.



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Elaine's Avatar
Catsey Veteran
 
Cats owned: 2 moggies
Join Date: Oct 2005
Location: Aberdeen, Scotland
Posts: 15,251
22-10-2011, 04:36 PM   #22

Re: TalkTalk and AOL Broadband billing rant!!!!


Mac code came through today. Goodbye TalkTalk/AOL.



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Elaine's Avatar
Catsey Veteran
 
Cats owned: 2 moggies
Join Date: Oct 2005
Location: Aberdeen, Scotland
Posts: 15,251
20-11-2011, 04:21 PM   #23

Re: TalkTalk and AOL Broadband billing rant!!!!


Back on this rubbish again.

Installed my dads bt hub today and still cannt get online, it keeps coming up with AOL and some rubbish about being behind in payments. I have un-installed AOL and still this rubbish keeps popping up and we cannt get connected. Cannt get any help from BT as they are not open to phone enquiries till tomorrow. It seems that the 24-7 help from BT is online help, this is all well and good if you can actually get online!
I am not sure if this is an AOL issue but am assuming that it is as they are an absolute nightmare.



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dandysmom's Avatar
Catsey Veteran
 
Cats owned: Leia: blue torbie
Join Date: Dec 2005
Location: Washington, DC, USA
Posts: 31,378
20-11-2011, 04:56 PM   #24

Re: TalkTalk and AOL Broadband billing rant!!!!


Honestly, Elaine, this is just too much! Will you ever get it straightened out???



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Elaine's Avatar
Catsey Veteran
 
Cats owned: 2 moggies
Join Date: Oct 2005
Location: Aberdeen, Scotland
Posts: 15,251
20-11-2011, 05:13 PM   #25

Re: TalkTalk and AOL Broadband billing rant!!!!


Quote:
Originally Posted by dandysmom
Honestly, Elaine, this is just too much! Will you ever get it straightened out???
I dont know Eileen but I'll keep you posted xx



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Velvet's Avatar
Catsey Veteran
 
Cats owned: 5 DSH. 2 DLH
Join Date: May 2010
Location: Nth Ireland - UK
Posts: 3,604
21-11-2011, 12:15 AM   #26

Re: TalkTalk and AOL Broadband billing rant!!!!


Hair pulling out time. My brother keeps telling me to go to BT but I've changed before and it's a nightmare.



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Elaine's Avatar
Catsey Veteran
 
Cats owned: 2 moggies
Join Date: Oct 2005
Location: Aberdeen, Scotland
Posts: 15,251
23-11-2011, 10:29 PM   #27

Re: TalkTalk and AOL Broadband billing rant!!!!


Sorted, found a programe to remove all, had a few probs getting the bt to work, called them and they were extremely helpful, and polite.



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New Member
 
Cats owned: apricot red point siamese
Join Date: Nov 2011
Location: Scotland
Posts: 14
26-08-2012, 01:56 PM   #28

Re: TalkTalk and AOL Broadband billing rant!!!!


I was with Tiscali and Talk Talk bought over and the speeds to my internet dropped badly, so i tryed to cancel and said i was in contract so i would have to pay 200 but never did and never heard from them so obv they lied.

Glad you got it sorted.



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Elaine's Avatar
Catsey Veteran
 
Cats owned: 2 moggies
Join Date: Oct 2005
Location: Aberdeen, Scotland
Posts: 15,251
26-08-2012, 02:25 PM   #29

Re: TalkTalk and AOL Broadband billing rant!!!!


My father still gets letters from debt collection agencies, threatening him with court action over it.



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EmmaG's Avatar
Catsey Veteran
 
Cats owned: Moggies
Join Date: Oct 2005
Location: Essex, UK
Posts: 7,386
02-09-2012, 08:47 AM   #30

Re: TalkTalk and AOL Broadband billing rant!!!!


We had terrible problems with talk talk after they bought out Tiscalli who were fantastic, decided to change providers, then they started to try and chase for money when they weren't even our providers, after about 10 calls to them we wrote to them and invoiced THEM for our time trying to deal with (they hadn't entered an end date on our account) gave them 14 days to pay otherwise I would take it straight to the court and let a judge decided who was in the right. Well they soon sorted themselves out AND paid the money and we got a letter of apology.

sometime I think this is the only way to deal with these muppets.!!! Also Elaine I would do a quick letter to the collection agency telling them it is in dispute, legally I believe they cannot then chase for the money or it looks bad if it ever went to court.

Don't let these companies get away with it and don't be frightened about having to go to court and explain what has happened, judges are normal everyday people and a lot of these companies would lose if it ever went that far x if you need any help I am happy to construct a very strongly worded letter.. X



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