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jenny's Avatar
Catsey Senior
 
Cats owned: bengal
Join Date: Feb 2006
Location: surrey, uk
Posts: 258
15-02-2007, 12:45 PM   #61

Re: Excessive bank charges - anybody going to complain to their bank?


heres the link

http://news.bbc.co.uk/1/hi/business/6170209.stm

and my bank sent me the statements for free.



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Fran's Avatar
Catsey Veteran
 
Cats owned: DSH/Siamese/Orientals
Join Date: Feb 2005
Location: Yorkshire
Posts: 21,296
15-02-2007, 12:47 PM   #62

Re: Excessive bank charges - anybody going to complain to their bank?


Thank you for that Jenny, I'll take a look at the link now and I'll let you know how I get on x


Hmm, it says to phone them to request statements but I don't really want to phone them. Can you do it in writing?



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charliebubs's Avatar
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Cats owned: Ragdoll, 2 Siamese & a Balinese
Join Date: Nov 2006
Location: Northamptonshire, UK
Posts: 4,265
15-02-2007, 01:30 PM   #63

Re: Excessive bank charges - anybody going to complain to their bank?


I've never read this thread properly before, but it's amazing!! I'm definitely getting my bank statements tonight and writing to my bank. Maybe I'll get some money back in time for my holiday!!!



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Fran's Avatar
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Cats owned: DSH/Siamese/Orientals
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Location: Yorkshire
Posts: 21,296
15-02-2007, 02:26 PM   #64

Re: Excessive bank charges - anybody going to complain to their bank?


Hmmm it says to phone them to request statements. I'd rather do it in writing tbh, is this possible?



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Jac Jac is offline
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Cats owned: Raggie and BSH
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Location: Edinburgh
Posts: 11,575
15-02-2007, 02:41 PM   #65

Re: Excessive bank charges - anybody going to complain to their bank?


Yes it is. When I worked in the bank the only way to get statments were to either do it on line or in writting. That way the bank was sure it was infact you that wanted them.
Some banks charge for them others dont.



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Fran's Avatar
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Cats owned: DSH/Siamese/Orientals
Join Date: Feb 2005
Location: Yorkshire
Posts: 21,296
15-02-2007, 02:47 PM   #66

Re: Excessive bank charges - anybody going to complain to their bank?


Thanks Jac, I'll draft up a letter this evening



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charliebubs's Avatar
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Cats owned: Ragdoll, 2 Siamese & a Balinese
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Location: Northamptonshire, UK
Posts: 4,265
15-02-2007, 03:16 PM   #67

Re: Excessive bank charges - anybody going to complain to their bank?


Quote:
Originally Posted by Fran
Hmmm it says to phone them to request statements. I'd rather do it in writing tbh, is this possible?
Fran, I've just been reading on that Comsumer Action Group website that with my bank (First Direct / HBSC) if you ring up they say that you have to pay £10 per statement, but if you write to them you seem to get them for free!! So a letter may be the way to go.

I've just printed off all the statements I can get online, which go back to 2004 and at first glance I can see at least a couple of hundred pounds in charges.

I hope there isn't a minimum that you can claim for? I can't see anywhere that it says so.

A couple of hundred quid to me is worth the claim!!!!

Good luck to you too Fran.



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CJK CJK is offline
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Cats owned: NA
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Location: NA
Posts: 4,479
15-02-2007, 03:16 PM   #68

Re: Excessive bank charges - anybody going to complain to their bank?


I did mine with one acount, got £670 back, just waiting to hear about my second one. Wouldnt have known about it without this thread



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charliebubs's Avatar
Catsey Veteran
 
Cats owned: Ragdoll, 2 Siamese & a Balinese
Join Date: Nov 2006
Location: Northamptonshire, UK
Posts: 4,265
15-02-2007, 03:18 PM   #69

Re: Excessive bank charges - anybody going to complain to their bank?


Quote:
Originally Posted by CJK
I did mine with one acount, got £670 back, just waiting to hear about my second one. Wouldnt have known about it without this thread
Me neither CJK!!

Thank goodness for EmmaG!!!!



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smudgley's Avatar
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Cats owned: 3 cats
Join Date: May 2004
Location: Wall Heath.West Midlands.UK
Posts: 7,877
15-02-2007, 05:10 PM   #70

Re: Excessive bank charges - anybody going to complain to their bank?


.......... this thread is certainly very interesting reading.



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