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alexgirl73's Avatar
Catsey Veteran
 
Cats owned: 2 lovely boys and a beautiful girl
Join Date: Sep 2006
Location: Telford UK
Posts: 10,652
15-02-2007, 05:32 PM   #71

Re: Excessive bank charges - anybody going to complain to their bank?


I'd love to check and see if I could claim some money bcak, but I never keep any of my statements as it's just a very basic bank account. Will check my next one when it comes in to see if it's worthwhile getting copies of my old ones sent!



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charliebubs's Avatar
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Cats owned: Ragdoll, 2 Siamese & a Balinese
Join Date: Nov 2006
Location: Northamptonshire, UK
Posts: 4,265
15-02-2007, 05:48 PM   #72

Re: Excessive bank charges - anybody going to complain to their bank?


Does anyone know if this applies to business bank accounts as well? I've just been telling my dad about it and he has his own business and says that he's always getting stung with charges.



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jenny's Avatar
Catsey Senior
 
Cats owned: bengal
Join Date: Feb 2006
Location: surrey, uk
Posts: 258
15-02-2007, 06:44 PM   #73

Re: Excessive bank charges - anybody going to complain to their bank?


hi charliebubs, i think its any account. they arent legally allowed to charge u any more than administrations costs. so they cant charge you £30 a time for example.



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EmmaG's Avatar
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Cats owned: Moggies
Join Date: Oct 2005
Location: Essex, UK
Posts: 7,396
15-02-2007, 09:13 PM   #74

Re: Excessive bank charges - anybody going to complain to their bank?


Quote:
Originally Posted by Fran
Hmmm it says to phone them to request statements. I'd rather do it in writing tbh, is this possible?
Fran,

Dont phone them, everything needs to be in writing...I will find the letters you need and post them up later.



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EmmaG's Avatar
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Cats owned: Moggies
Join Date: Oct 2005
Location: Essex, UK
Posts: 7,396
15-02-2007, 09:14 PM   #75

Re: Excessive bank charges - anybody going to complain to their bank?


Quote:
Originally Posted by charliebubs
Does anyone know if this applies to business bank accounts as well? I've just been telling my dad about it and he has his own business and says that he's always getting stung with charges.
Yes business bank accounts can claim their unfair charges.



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EmmaG's Avatar
Catsey Veteran
 
Cats owned: Moggies
Join Date: Oct 2005
Location: Essex, UK
Posts: 7,396
15-02-2007, 09:15 PM   #76

Re: Excessive bank charges - anybody going to complain to their bank?


There is also no minimum amount you can claim back, one say £25 charge. I think some of the largest claims going through at the moment are in the region of £20,000



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EmmaG's Avatar
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Cats owned: Moggies
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Location: Essex, UK
Posts: 7,396
15-02-2007, 09:19 PM   #77

Re: Excessive bank charges - anybody going to complain to their bank?


Ok Fran,

You need to click on this link.....

http://www.consumeractiongroup.co.uk...lates-library/

all of the letters are in the correct order, so to ask for your statements you will need letter 1 Data Protection Act - Subject Access Request.



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Fran's Avatar
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Cats owned: DSH/Siamese/Orientals
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Location: Yorkshire
Posts: 21,296
15-02-2007, 09:27 PM   #78

Re: Excessive bank charges - anybody going to complain to their bank?


Thank you Emma, going to have a look now



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Fran's Avatar
Catsey Veteran
 
Cats owned: DSH/Siamese/Orientals
Join Date: Feb 2005
Location: Yorkshire
Posts: 21,296
15-02-2007, 09:35 PM   #79

Re: Excessive bank charges - anybody going to complain to their bank?


Emma...what does this mean? where do I send this letter??

Send this request including the £10 fee to the address which your bank has registered with the Data Protection Commissioner as the address of the Data Controller:-



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jenny's Avatar
Catsey Senior
 
Cats owned: bengal
Join Date: Feb 2006
Location: surrey, uk
Posts: 258
15-02-2007, 09:40 PM   #80

Re: Excessive bank charges - anybody going to complain to their bank?


hi emma, do u think its worth taking them to court to reclaim the full amount? should i accept their offer? or is there another letter i can write now?



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