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View Full Version : e-mail set up (help)

smudgley
03-04-2009, 12:23 PM
Another little e-mail query you may be able to help me with please :roll:

At the bottom left of my inbox page I have always had the number of e-mails.

I am currently working through deleted some & find it very useful to have the numer of items showing.

I realsied tosay that it isn't there anymore (I don't know when it disappeared) anyway, do you know how I can get it back?

thnks.
mattde
03-04-2009, 01:49 PM
what ya using outlook , outlook express? other?
smudgley
03-04-2009, 01:50 PM
Microsoft outlook. :)
mattde
03-04-2009, 01:53 PM
You talking about this ? see red square bottom left.
May look slightly different depending on outlook version.

http://www.diditbetter.com/Portals/0/DiditBetter%20Solutions/Add2Exchange/Technical%20Bulletins/Images/157/clip0224.bmp
mattde
03-04-2009, 01:55 PM
IF so , goto view then status bar.
smudgley
03-04-2009, 01:55 PM
Yes thats the one :cool: .. right off to view & status bar......
smudgley
03-04-2009, 01:58 PM
I can't see the difference between when the status bar is ticked and when it isn't, except there's a grey line (like a tool bar across the bottom) Still no numbers though. I wonder if there's a problem with the laptop then?
mattde
03-04-2009, 02:01 PM
strange , so the bar isn't missing its just the item number.
Is this the case on all folders , deleted , draft etc?
Its not the laptops fault , its dodgy Microsoft software.
smudgley
03-04-2009, 02:03 PM
yes all the folders are the same. There's a grey tool bar, but nothing on it. I really use that number thing to try & keep myself on track for deleting e-mails :oops: as I like to keep it below a certain number
smudgley
03-04-2009, 02:04 PM
Matt - Shall I shut it down & restart? Do you think that may make any difference?
mattde
03-04-2009, 02:15 PM
You know computers its worth a try :-) . my clients laugh when i tell them to restart the machine.

I have another few things you can try, once you are rebooted.
smudgley
03-04-2009, 02:20 PM
Just waiting for it to fire up again ........
mattde
03-04-2009, 02:27 PM
Just waiting for it to fire up again ........

cool is it outlook 2003?
smudgley
03-04-2009, 02:27 PM
this is weird... I shut it down & when I logged back in - I went into e-mails without going on-line... the numbers are there, then I logged into the on-line bit (have to go through a tunnel to access the works on-line stuff if you are working from a site other than your permanent one) well when I log in there, the numbers are not there. :?
smudgley
03-04-2009, 02:29 PM
cool is it outlook 2003?

:smt017

:smt102

:smt100
mattde
03-04-2009, 02:29 PM
You using outlook web access or VPN tunnel and outlook.
Goto help then about to find version details.
smudgley
03-04-2009, 02:31 PM
You using outlook web access or VPN tunnel and outlook.
Goto help then about to find version details.

microsoft outlook 2002?
mattde
03-04-2009, 02:36 PM
OK I don't have that version so cant test here.
I would contact the IT department and explain what's going on.
Tell them ya want outlook 2003 :-)
smudgley
03-04-2009, 02:40 PM
OK I don't have that version so cant test here.
I would contact the IT department and explain what's going on.
Tell them ya want outlook 2003 :-)

Matt, I've just glanced over at the e-mail screen & the numbers have appeared :shock: ... how bizarre! Must be your magic. :-D

Thanks for all your advice.
mattde
03-04-2009, 02:42 PM
Matt, I've just glanced over at the e-mail screen & the numbers have appeared :shock: ... how bizarre! Must be your magic. :-D

Thanks for all your advice.

Computers :roll: