farthing
13-09-2008, 12:56 PM
We have just had to cancel our credit card, because we have discovered it isn't secure at all. It a long story but bare with me.
At the end of last month we kept getting a waring from microsoft saying we needed to update security, and we couldn't get rid of it, it came up every time we switched on the computer and would reappear every 10 mins or so. Finally we relented and bought it for £34.
We got a conformation e-mail saying we have bought it, plus additional software for $145 (£87 ish). We tried to stop it using the contact on the e-mail, they all go nowhere. We called our credit card company who said if we have no proof we ordered something for £34, they had to honour the £87. This then meant any company could ask for any amount of money and the company would honour it, what if this dud security company asked for more money- they would have to pay it, even if we said to stop it as we had no proof of purchase. We cancelled our credit card over the phone, again no proof we've done it, so we have had to ask for an e-mail to be sent incase they accept any more claims.
We contacted trading standards, again they can do nothing as it is an american company, so it looks like we have lost that money and our old security system has deleted this new one.
So if you get anything on you computer from microsoft, mentioning spyware-shop. 15 or e-safeBill ignore it, they even have the cheek to say if you dispute it , it may affect you credit rating.
BE WARNED !!!!!!!
At the end of last month we kept getting a waring from microsoft saying we needed to update security, and we couldn't get rid of it, it came up every time we switched on the computer and would reappear every 10 mins or so. Finally we relented and bought it for £34.
We got a conformation e-mail saying we have bought it, plus additional software for $145 (£87 ish). We tried to stop it using the contact on the e-mail, they all go nowhere. We called our credit card company who said if we have no proof we ordered something for £34, they had to honour the £87. This then meant any company could ask for any amount of money and the company would honour it, what if this dud security company asked for more money- they would have to pay it, even if we said to stop it as we had no proof of purchase. We cancelled our credit card over the phone, again no proof we've done it, so we have had to ask for an e-mail to be sent incase they accept any more claims.
We contacted trading standards, again they can do nothing as it is an american company, so it looks like we have lost that money and our old security system has deleted this new one.
So if you get anything on you computer from microsoft, mentioning spyware-shop. 15 or e-safeBill ignore it, they even have the cheek to say if you dispute it , it may affect you credit rating.
BE WARNED !!!!!!!