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Donna
25-05-2006, 09:25 PM
Well as you all know I had a new kitchen fitted a while ago. :) Am loving the new kitchen, and the dishwasher is brilliant - been too long without one! :p The tumble dryer is great, and so is the oven and hob that were all fitted.:p

The washing machine on the other hand is a nightmare :mad: - or maybe it is just me!!! It is a Hotpoint one, so a reasonable make, and it is supposed to be very energy efficient and very quiet to use.

It is very quiet I give them that, and it is efficient in the fact it hardly uses any water (one of its selling points), but that is where the efficiency ends.... it doesnt seem to rinse properly as it uses hardly any water:mad: I have tried using less powder and better fabric softener, but it is not helping. The black clothes all dry with white patches all over them, and the childrens skin is becoming all itchy as they are wearing clothes that still have detergent in them.:(

I am now having to wait for the wash to finish, then set the machine off on another rinse cycle... so where is the efficiency in that????

Has anyone else had any problems with the newer machines you can buy???

Moli
25-05-2006, 09:26 PM
I have a Hotpoint Ultima, its really good, sounds as if your machine is on a half load Donna....

Donna
25-05-2006, 09:27 PM
Sounds like its on a quick wash or a half load wash!

No, its on a full length complete wash and still does it.:(

Fran
25-05-2006, 09:30 PM
I have a Hotpoint Aquarius Extra washer / dryer and have to say I am very pleased with it. I have had it about three years now and never had an issue with it...Perhaps yours is faulty Donna?

Moli
25-05-2006, 09:33 PM
No, its on a full length complete wash and still does it.:(I would phone the Service Engineer Donna, sounds like there is something wrong with it, I have had Hotpoint for all my married life, never had a problem....

Mags
25-05-2006, 09:33 PM
I have a Hotpoint Aquarius and I haven't had any problem with it....

Maybe you should contact the Hotpoint Service and explain it to them Donna........it sounds as if something isn't right there.....

Donna
25-05-2006, 09:33 PM
I have looked up this machine on the internet, and some other reviews have stated the same thing, so dont know if it is a design fault.

Mags
25-05-2006, 09:36 PM
Give the Engineer a call tomorrow Donna......you can't go on like that.....

Donna
25-05-2006, 09:38 PM
Was gonna try washing liquid rather than a powder...

Fran
25-05-2006, 09:40 PM
I'd be inclined to go back to where I bought it and tell them it doesn't work right Donna...I wouldn't like to think of all that detergent left in the kiddies clothes :(

Moli
25-05-2006, 09:40 PM
Was gonna try washing liquid rather than a powder...Is the water temperture working ok??I wash mainly on 40, and discovered some tablets did not dissolve properly on this temp...

EmmaG
25-05-2006, 09:42 PM
Sorry I have got a Baumatic, and I cannot fault it, I do however use the strange liquid capsules rather than powder though

Donna
25-05-2006, 09:51 PM
Is the water temperture working ok??

Yes water temperature fine, spin is fine, everything seems fine, except it only uses a teaspoon of water to wash and rinse in (maybe a slight exaggeration!).

Moli
25-05-2006, 09:53 PM
Maybe your control buttons are mixed up, try washing on a half load....You should get the engineer out though Donna, its a new machine, should work properly...you hoses are not kinked when the machine was push into the space are they?? try pulling it out and put it on...

Donna
25-05-2006, 09:54 PM
Dont have an option on there for a half load, but think I will speak to someone about it tomorrow.

Donna
25-05-2006, 09:59 PM
Although not a Hotpoint, this Indesit is obviously of a similar design...

www.ciao.co.uk/Indesit_WM12X_W_Machine__Review_5575764 (http://www.ciao.co.uk/Indesit_WM12X_W_Machine__Review_5575764)

Moli
25-05-2006, 10:00 PM
Whats the number on the front of your machine Donna??

Donna
25-05-2006, 10:03 PM
Whats the number on the front of your machine Donna??

It is a Hotpoint BWM129 - built in appliance. Have been searching the internet for help, but cant find any!

Moli
25-05-2006, 10:11 PM
http://www.sainsburyskitchenappliances.co.uk/ProductImages/bwm129-l.jpg
Hotpoint BWM129 Washing Machine


Built In 1200 Spin 5kg A+ Rated Built In Washing Machine in WhiteLighten the load with Hotpoint washing machines. High performing, stylishly designed and available in four different finishes, washers designed to fit in to your life and your kitchen.Features•Hot & Cold/ Cold Only Fill:Cold Only Fill •Washing Rating:A •Energy Rating:A+ •Maximum Spin Speed:1200 rpm•Load Capacity:5 kg•Number of Programmes:20 •Features: Variable temperature and spin Unbalanced load detection system•Dimensions (width x depth x height):59.5 x 53.7 x 82.0cm
Is this the one Donna???

Donna
25-05-2006, 10:15 PM
http://www.sainsburyskitchenappliances.co.uk/ProductImages/bwm129-l.jpg
Hotpoint BWM129 Washing Machine


Built In 1200 Spin 5kg A+ Rated Built In Washing Machine in WhiteLighten the load with Hotpoint washing machines. High performing, stylishly designed and available in four different finishes, washers designed to fit in to your life and your kitchen.Features•Hot & Cold/ Cold Only Fill:Cold Only Fill •Washing Rating:A •Energy Rating:A+ •Maximum Spin Speed:1200 rpm•Load Capacity:5 kg•Number of Programmes:20 •Features: Variable temperature and spin Unbalanced load detection system•Dimensions (width x depth x height):59.5 x 53.7 x 82.0cm
Is this the one Donna???

Yep indeed this is the culprit:(

Moli
25-05-2006, 10:17 PM
It is supposed to be one of the best built in machines you can get!...

Mags
25-05-2006, 10:20 PM
Donna if the water isn't coming through properly it could be a kink in the hose, as Moli said. I did have that problem once a few years ago....I just pulled the machine out and adjusted the hose.....and it was ok;)

Donna
25-05-2006, 10:24 PM
Well there could be a kink but I cannot move the machine out myself. I can hear the water going in and being pumped out, but it is meant to run on a small amount of water so dont hold out any hope it is a kink in the hose myself, but willing to give it a go!

Moli
25-05-2006, 10:27 PM
Phone Hotpoint helpline or the shop you got it from Donna, and explain the problem to them...

Donna
25-05-2006, 10:28 PM
Will do Moli!! Thanks for the help tonight ladies... off to dream of clean rinsed clothes.....

Mags
25-05-2006, 10:31 PM
Nite Donna......sleep well!

Moli
25-05-2006, 10:33 PM
Nite Donna, hope you get your washer sorted out....

Fran
25-05-2006, 10:35 PM
Nite Donna, hope you manage to get your washer sorted out...

Mags
30-05-2006, 06:24 PM
Donna, did your washing machine get sorted out?

Donna
30-05-2006, 06:29 PM
Well remembered Mags!!!

Well I spoke to the lady at the customer service and she recommended me being a bit more selective with which programme to use as the machine uses different amounts of water depending on the type of clothing ie. cotton or synthetics etc.

Been trying to be more specific and telling the machine what type of materials I am using and it seems to be better. Not having to extra rinse everything twice so fingers crossed....

Mags
30-05-2006, 06:33 PM
Blimey, can't even do your washing now without understanding modern technology!:roll::lol:
I hope that was the answer Donna.....seems like we have to use our brains a little more when we do the wash!:roll:

Donna
30-05-2006, 06:34 PM
The machine is obviously more intelligent that me Mags!!! It does each wash differently according to materials being washed!!!

But must say the spin is amazing - the clothes come out nearly dry!!!! Just damp to the touch!

Moli
30-05-2006, 06:37 PM
There is a machine cominhg on the market that washes, dries and irons your clothes....Its only £900...:roll:

Donna
30-05-2006, 06:38 PM
There is a machine cominhg on the market that washes, dries and irons your clothes....Its only £900...:roll:

Think that bump to your head has turned you mad Moli!!!!

A machine that does all that???????????????:shock:

Mags
30-05-2006, 06:39 PM
There is a machine cominhg on the market that washes, dries and irons your clothes....Its only £900...:roll:
Think I'll put that on my Christmas list!:-D

Moli
30-05-2006, 06:40 PM
If it could put the vwashing away, I would start saving my 20p's now...

Mags
30-05-2006, 06:42 PM
If it could put the vwashing away, I would start saving my 20p's now...
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