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charliebubs's Avatar
Catsey Veteran
 
Cats owned: Ragdoll, 2 Siamese & a Balinese
Join Date: Nov 2006
Location: Northamptonshire, UK
Posts: 4,265
28-03-2007, 01:36 PM   #11

Re: parcelforce - stupid delivery man


Well, I've had a call from Parcel Force!!

I sent my complaint letter by recorded delivery yesterday with photos of the damage done and they have called to admit liability!!

Apparently the driver has admitted doing it and even the man that called me said that he can't imagine why the driver decided to do it, but he did.

So, I'm just waiting to hear from the cat proofing company as to how much it will cost to replace three of the brackets, then I can tell Parcel Force.

Plus I want reimbursing for the inconvenience!!!



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yola's Avatar
Catsey Veteran
 
Cats owned: 1 Persian and one b/w moo-cat mog
Join Date: Oct 2005
Location: Reading, Berkshire, UK
Posts: 12,771
28-03-2007, 02:12 PM   #12

Re: parcelforce - stupid delivery man


  • Replacement of brackets
  • Time/labour cost to take off old brackets and put new ones on
  • Stress factor
  • Registered post letter cost
. . . and then double it!!



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charliebubs's Avatar
Catsey Veteran
 
Cats owned: Ragdoll, 2 Siamese & a Balinese
Join Date: Nov 2006
Location: Northamptonshire, UK
Posts: 4,265
28-03-2007, 02:59 PM   #13

Re: parcelforce - stupid delivery man


Hee hee - thanks Yola!!!!! I may just do that!!!!



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Elaine's Avatar
Catsey Veteran
 
Cats owned: 2 moggies
Join Date: Oct 2005
Location: Aberdeen, Scotland
Posts: 15,256
28-03-2007, 04:31 PM   #14

Re: parcelforce - stupid delivery man


My god that was quick for them to respond. Hope you get a good result Charlie.



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Mags's Avatar
Global Moderator
 
Cats owned: NA
Join Date: Oct 2003
Location: South-West,UK
Posts: 37,618
28-03-2007, 05:57 PM   #15

Re: parcelforce - stupid delivery man


That was a prompt reply Charlie, I hope they settle up just as quick!



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Fran's Avatar
Catsey Veteran
 
Cats owned: DSH/Siamese/Orientals
Join Date: Feb 2005
Location: Yorkshire
Posts: 21,296
28-03-2007, 06:47 PM   #16

Re: parcelforce - stupid delivery man


Excellent result Charlie!! Well done



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Animagus's Avatar
Almost a Veteran Member
 
Cats owned: moggies
Join Date: Feb 2007
Location: Cupar, Scotland
Posts: 1,083
01-04-2007, 02:10 PM   #17

Re: parcelforce - stupid delivery man


Excellent result Charlie... Don't let them away with it the man should be put on suspension or summat wat a dweeb



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charliebubs's Avatar
Catsey Veteran
 
Cats owned: Ragdoll, 2 Siamese & a Balinese
Join Date: Nov 2006
Location: Northamptonshire, UK
Posts: 4,265
17-04-2007, 01:33 PM   #18

Re: parcelforce - stupid delivery man


Parcelforce and I have reached an agreement of £75.00 for the damage. I should have the money by the end of this week. Fingers crossed.

Although, now that I have decided I'm moving I might not repair it where I am, but just wait until the new house - as it will all have to be taken down and re-erected anyway!!!

But, sssssssssssssshhhhhhh - don't tell Parcelforce!!!



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yola's Avatar
Catsey Veteran
 
Cats owned: 1 Persian and one b/w moo-cat mog
Join Date: Oct 2005
Location: Reading, Berkshire, UK
Posts: 12,771
17-04-2007, 02:14 PM   #19

Re: parcelforce - stupid delivery man


Quote:
Originally Posted by charliebubs

But, sssssssssssssshhhhhhh - don't tell Parcelforce!!!

Ooooo - Charlie, what'll it take to keep us quiet?? £75?????



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alexgirl73's Avatar
Catsey Veteran
 
Cats owned: 2 lovely boys and a beautiful girl
Join Date: Sep 2006
Location: Telford UK
Posts: 10,652
17-04-2007, 02:49 PM   #20

Re: parcelforce - stupid delivery man


we'll keep quiet, honest!!!



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