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View Full Version : Refund onto a debit card

Kazz
14-11-2007, 06:52 PM
Okay people how long do you estimate a refund should take to reach your account. ie spendable. this is a large retailer we are talking about, not a one man band. I am stating debit as apposed to credit card in case there is a difference.http://www.dogsey.com/images/smilies/icon_biggrin.gif
Thanks Karen
Jac
14-11-2007, 06:55 PM
Kazz it should be instant on to a debt card.
yola
14-11-2007, 07:00 PM
Yes, it should be 'real time', just like the debit is! But in reality it's not always the case.
Donna
14-11-2007, 07:02 PM
When I have had refunds, it has taken up to a week to get into my account...
Kazz
14-11-2007, 07:06 PM
Kazz it should be instant on to a debt card.


Should it.............:shock: .............right off to check.
Kazz
14-11-2007, 07:07 PM
Yes, it should be 'real time', just like the debit is! But in reality it's not always the case.

Ta Yola. Maybe more realistic.
Kazz
14-11-2007, 07:08 PM
When I have had refunds, it has taken up to a week to get into my account...

Ta, what a shame it does not take a week to "leave" my account.:roll:
EmmaG
14-11-2007, 07:19 PM
Kazz I had a problem with the Co-op over a Dyson and it took them a couple of weeks for the money to be put back on my card. I think by law they have to refund within 30 days.
Jac
14-11-2007, 07:24 PM
Depending on the system they use, whether it's Barclay's (the slowest) or one of the others. It should take the same ammount of time it took to leave your account. It should be instant but some systems are slower than others. Bank of Scotland and HSoB is instant. Barclays can take a few days.
Kazz
14-11-2007, 08:38 PM
Okay its a CoOp "visa" debit....any info on those please Jac???
And Emma I am fast approaching the couple of weeks mark and getting irritated.
Jac
14-11-2007, 08:43 PM
I'm not sure what system they use. Did they swipe your card or did you put in a pin?

How was the refund carried out? Were you there?
Kazz
14-11-2007, 09:21 PM
I was there and put in my pin number....How does that help, and do you work for a banking system in your spare time?
Jac
14-11-2007, 09:30 PM
Haha Kazz. I used to work in the Bank full time:-D . If you were there, put in your pin, by rights it shouldn't take any more than 24 hours.
OK they could say there was a problem with the link but I wouldn't give them any more than 10 days.
whiskey
14-11-2007, 11:14 PM
i would have said straight away well thats normally the case if ive ever had anything refunded back to my card.but i may be wrong:)